Case Study:
Corporate Client-Facing Employee Burnout
Problem
Background
This corporate client came to us with employee burnout challenges. The organization has a large international presence with satellite companies spanning the globe. Their main leadership team spans across North America.
Consequences
Due to pandemic-related challenges, the executive team expected their leaders to be experiencing increased stress and potentially heading toward burnout. These challenges were evidenced in decreased productivity, conflict, and overall weariness.
Services
Workshop
Consulting
Executive Coaching
Data Analysis
Resources
Burnout Assessment
Survey
Workbook
Interactive Exercises
Data reporting
Approach
Consultation
We met for a free initial consultation to discuss the organization's needs and the main challenges it was facing. Next, we set up two meetings with an executive-level leader to further consult on the problems their executive and leadership teams were facing.
Survey
We created a survey to gather information from members of the executive and leadership teams. The survey was created electronically, and executive-level leaders sent the link to each of their team members.
Team members filled out the survey knowing that only we at Breakthrough Personal & Professional Development Inc. would be able to see their names and answers. We set it up to be anonymous, such that the organization would not see names attached to survey results. That way, team members could fill out the survey with complete confidence that their information would go only to us. This ensured that team members felt psychologically safe sharing their real problems, allowing us to get to the root of the issue.
Data Analysis
We correlated the information to find common themes and concerns upper management was not aware of. Next, we met with the executive-level leader to go over thematic findings. We proposed creating a virtual workshop based on the original challenges presented and the survey results. We discussed company culture and specific ways to engage with their team based on team dynamics.
Proposal
We created a proposal and sent it to the executive-level leader. It was approved immediately. We sent an Agreement, which was signed off on immediately, and we went to work.
Solution
Custom-Designed Workshop
We created a custom-designed workshop based upon three major goals.
The signs and symptoms of burnout.
Stress management strategies.
The workshop included:
High-level, engaging training,
Breakout sessions specifically designed with well-crafted questions,
Interactive experiential learning exercises.
Assessment
A Burnout Assessment was provided to and completed by all team members prior to the workshop, so they had a good sense of their personal wellness and potential warning signs of burnout.
Workbook
A custom-designed companion workbook accompanied the workshop, with space for personal reflection, learning, questions, discussion topics, exercise instructions, and take-home stress-management technique handouts.
Executive Coaching
The organization added an Executive Coaching package to their corporate package solution. We set it up so that team members could access burnout prevention coaching anonymously. This approach overcame one of the greatest challenges organizations face. Employees often do not access their company’s workplace wellness program for fear of their employer knowing they sought help or because of stigma. This created more trust and accessibility for team members to receive the help they need.
Follow Up
Debrief
After the workshop, we met with the executive-level leader to debrief and discuss how we might work together in the future.
Goals Achieved
They were extremely pleased with the results of the workshop, including:
Understanding the root of the problems they face,
Creating healthy dialogue among the executive and leadership teams
Solving one of their main issues through an interactive exercise,
Cultivating a healthy company culture through the workshop training,
Generating greater understanding, empathy, and emotionally intelligent conversations around burnout prevention and employee wellness.
Ready to Support Your Team?
Breakthrough partners with organizations across Canada and the U.S. to deliver practical, evidence-based learning experiences that build resilience, well-being, and a healthier workplace culture.
Confidentiality Disclaimer
To protect client privacy, identifying details such as organization names, locations, and specific circumstances have been removed or altered. The insights shared reflect real experiences, while respecting the confidentiality of our clients and their teams.